Your Rights Your Healthcare Rights In keeping with our continuing commitment to our consumers and delivering quality outcomes, Neerim Health respects each consumers’ right to participate in health care choices that affect them. If you are unable to make your own decisions, Neerim Health ensures that your interests are the focus of any decision that…

Information about our facilities at Neerim Health We take pride in the quality and cleanliness of our hospital facilities. Accommodation Our hospital has predominantly private rooms, and also a number of shared rooms. All rooms have their own ensuite. We will endeavour to provide you with a private room for your stay if requested, but this may…

Everything you need to know about fees and charges during your hospital stay Fees & Accounts Patients with private health insurance are usually covered for procedures or surgery at Neerim Health. Your health fund will be billed directly for these and hospital accommodation fees. However, you may have to pay an excess or co-payment, which…

Discharge planning for our patients prior to your discharge home Our team will work with you planning your discharge and making arrangements for post-operative appointments so the transition from hospital to home is as smooth as possible. Home services will be arranged as needed. Our Discharge Coordinator will be in touch with you early in…

Information for our patients on the day of their admission Please ensure you shower before leaving home and do not use talcum powder or moisturiser if you are scheduled for surgery the same day. Please wear comfortable, casual clothing and avoid hair pins, make-up and nail polish. Please remove all jewellery although wedding rings can…

Information for our patients prior to their admission Before Your Admission Your doctor will give you information about your treatment, including how to prepare and instructions about your medications. Contact your doctor if you have not received any information or you have any questions. You can download the Admission Paperwork from Prompt Documents or the paperwork will…