Visitors Aged Care – Tarago Views

Visitors are permitted into aged care. Requirements for visits:

  • Up to 5 visitors (including dependants) at any one time per resident.
  • There is a limit of up to 5 visitors per resident per day.
  • There is no daily limit on the number of visitors for end of life care visits. End of life means where a resident’s death is expected within 28 days or less.
  • Where visitors are not fully vaccinated, visits should occur either outdoors or in the resident’s own room(s), they should not occur in common areas.
  • All visitors are required to make a written declaration before entry to the facility.

Excluded visitors

Visitors are not allowed to enter if they: ­

  • have symptoms of COVID-19 ­
  • have had a COVID-19 test because they have symptoms or
  • have be identified as a close contact and are waiting for the result
  • are required to isolate or quarantine ­
  • live with a COVID positive person and are fully immunised in the past 7 days must have a negative day 6 COVID swab result
  • live with a COVID positive person and are not fully immunised in the past 14 days must have a negative day 13 COVID swab result
  • have arrived into Australia from overseas within the past 14 days.

Exemptions to the above are very limited and only granted in very special circumstances, such as end of life visits.

Residents going out

Residents can leave their aged care facilities for outings; there are no longer limits on leaving the home.

As with all Victorians, residents are required to comply with relevant public health advice

Hospital Visitors

Visitors to our Hospital are only accepted for the following permitted reasons:

  • Providing essential care or support for the patient’s immediate physical or emotional wellbeing, including support for people living with mental health conditions or dementia.
  • Are the parent, carer or guardian of a person under the age of 18.
  • Are a nominated person (as defined in the Mental Health Act 2014) including for patients living with dementia.
  • As an interpreter or to provide language support.
  • To learn to support the patient or resident’s care upon discharge.
  • An immediate family member (including kinship) of a patient with life-threatening condition.
  • End of life support or immediate family member(s) (including kinship) of a patient or aged care resident whose medical condition is life threatening.

Unless where limits are specified above, no more than two visitors per day for permitted reasons.
All visitors will be required to wear a face mask at all times indoors and outdoors.


Surgery is continuing at NH. If your surgery needs to be postponed for any reason, you will be contacted.

COVID-19 Exposure sites

The Victorian Department of Health are updating the exposure sites regularly. The link to the current Victorian exposure sites can be found below.

For the latest information on restrictions in Victoria go to:

Hospital and health care for the Baw Baw Shire and greater Gippsland Community

Neerim District Health Service provides a comprehensive range of hospital and healthcare services. We provide a surgical day procedure unit and our hospital beds can be utilised for longer stay admissions or straightforward post-operative admissions. In an emergency always call 000.

We offer outstanding residential aged care and community-based care.

We are fully committed to providing you and all members of the local and greater Gippsland Community with the best possible service and care whenever you need medical, surgical, aged-care and community care.

Contact details
29-39 Main Neerim Road
Neerim South VIC 3831


Neerim District Health Service acknowledges the Commission for Children and Young People standards on creating a child safe organisation. Neerim District Health Service is committed to providing a safe place for children and young people.



Neerim Health acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past, present and future.

Neerim Health is committed to safe and inclusive work places, policies and services for people of LGBTQI communities and their families.